The Department of Veterans Affairs Gulf Coast Veterans Health Care System announces the operation of its call center.
The call center will operate from 8 a.m. to 4:30 p.m., Monday through Friday. When calling the numbers listed below, Veterans will notice a new telephone greeting which gives them quicker access to staff and the area they trying to reach. Veterans should listen to the options carefully as many have changed to expedite their call and provide prompt customer service.
Local and toll-free numbers for each GCVHCS facility:
Biloxi: 228-523-5000, 800-296-8872
Mobile: 251-219-3900, 888-201-0110
Pensacola: 850-912-2000, 866-927-1420
Eglin: 850-609-2600, 866-520-7359
Panama City: 850-636-7000, 888-231-5047
Veterans can continue to contact their Patient Aligned Care Team and specialty care clinics for their appointments, although the call center provides Veterans another way to access care.
Follow the GCVHCS on Facebook: www.facebook.com/vabiloxi, and on Twitter: @vabiloxi.
This article originally appeared on Santa Rosa Press Gazette: VA’s new call center aims to improve response times