PENSACOLA — The Centers for Medicare and Medicaid Services awarded Baptist Hospital, Gulf Breeze Hospital and Jay Hospital each a four-star rating for patient experience on its Hospital Compare website.
The hospitals’ ratings are based on 11 publicly reported measures in the Hospital Consumer Assessment of Healthcare Providers and Systems survey.
The quarterly surveys allow patients to assess hospital performance. Patients rate their care in categories such as communication with nurses and responsiveness of physicians and staff. BHC uses the results to trend its own performance and compare to different hospitals in the region.
This article originally appeared on Santa Rosa Press Gazette: Baptist Health Care Hospitals receive four-star rating